A surprisingly refreshing experience.
Susan Mahoney Oct 10, 2024
They fixed the problems I was having with my electrical, and even fixed a loose connection that would have been a problem that I didn’t even know about! Great service, and a great attitude with the front desk, who were kind enough to work with me while my card was having issues being cleared with Visa till it all worked out in the end!
Cole Lackore Sep 9, 2024
Very thorough and comprehensive. Great customer service!
Tonda Benge Sep 9, 2024
Pleasant efficient service
Steve Richard Sep 9, 2024
We had our motorhome dropped off for some service work. While it was not their normal type of vehicle they treated me well. There professionalism was exceptional and we were very satisfied with the work that was done.
Rick Carson Sep 9, 2024
Always friendly, helpful, and job well done.
Steven Garcia Sep 9, 2024
Bill, Jason, and the staff were amazing! The work done was thorough, clean, and done on time!
JORDAN LEWIS Sep 9, 2024
Highly recommend this professional establishment for work on your vehicle. Bill took incredible steps to remedy the troubles with my car. WAY above and beyond. It was my first visit and, though I'd rather that my car operated perfectly, I will definitely be back.
Monique Jacobs Sep 9, 2024
I needed my car by noon and it was ready They are very accommodating. Friendly personnel
Karen Booth Aug 8, 2024
Forget the dealer! This place is the best and do a fantastic job for a reasonable charge. I love this place!
Ruth Kemper Sep 9, 2024
EXCELLENT service. 2006 Saab 95 with 200k miles.... Highly recommend! Great service, follow up, and quality repairs. Very pleased, definitely recommend, will be using again!
Robert Amann Sep 9, 2024
Superb diagnosticians! They took the time to trace through my Corvette's electrical schematics. That lead to a determination that my "failed" alternator wasn't failed at all. My alternator wouldn't put out a charge because a cold electrical connection was found at the starter motor preventing current from flowing to the alternator's excitation circuit. Automotion repaired the faulty previous starter motor connection repair (done by another shop) and replaced a compromised "resistance wire." The result was my charging system returned to normal operation without needing to replace my Corvette's pricy alternator. It's all about the diagnostics. Well done Automotion!
Bill Baerresen Aug 8, 2024
This is the best foreign auto repair shop in town.
Joann Newbury Aug 8, 2023
The personal service and communication from both Bill and Jason was exceptional. They prove to be standup business owners and would highly recommend their services to anyone looking for honest good mechanics to work on your vehicles.
Angela Klein Aug 8, 2024
Great service, very nice people & clean facility -- they helped me with a rental at Enterprise. Great communication too. I am fairly new to the area and this is now my go-to shop.
Amber Bettencourt Aug 8, 2024
Called them up Will was very helpful. He said my car was 1 hell of a job but they got it done he never quit. Great job 👍👍 💯. Recommend them to anyone. And positive side I have a AC and heat now.
Max Brown Aug 8, 2024
Jason and team are fantastic. Clear communication with concise diagnostic feedback. Friendly and efficient.
JT Thomas Aug 8, 2024
Automotion provided honest, accurate and professional service. They have some of the area's best mechanics and a friendly and knowledgeable staff. I'll be working with Automotion for my car maintenance and care moving forward.
Travis Marangello Aug 8, 2024
Great service, yet again! Highly recommend!
Lisa Jun 6, 2024
Great shop. Work was as promised, timely and professional. Thanks to Jason and the crew. Gold stars around for everyone.
J Showalter Aug 8, 2024
Great and fast job on my Corvette
Roger Jacobson Aug 8, 2024
Gentleman named Jason was very helpful. Very hospitable, knowledgeable, and did what he could to get my car back on the road. The lobby was clean and nifty. Overall a great experience at Automotion.
Josh Aug 8, 2024
Very nice, friendly, and polite staff. Had my vehicle inspected and parts replaced here. The service is fast and in good quality! Everything is awesome! Say hi to their dog Hades for me if you are going😄
Yifan Zhang Aug 8, 2024
I have been going to Automotion for years, and my experience with them has been excellent! They have done a great job of tracking down those hard to diagnose gremlins and making professional repairs that respect my hard-earned dollars. They have an outstanding customer service attitude and their communication is clear and accurate. It is so good to have a trusty shop like this in town. Highly recommend!
Kenneth McGwire Aug 8, 2024
One of best service experiences I’ve had for anything in Reno. Jason was very communicative throughout the whole process of the repair, and it really felt like they had my best interests in mind. This is now my first choice for anything car related
Brendan O'Neil Jul 7, 2024
I've been coming to Automotion for years and have always appreciated the friendly service and transparency. They give me an estimate and call if they think they're going to go over. Bill and Jason at the front are professional and hilarious. This last time David performed the work on my Nissin and it's running great. And of course, Penelope is a very good floor manager who is welcoming and sweet. I recommend this place for anyone. Bonus! If you buy your tires here, they'll rotate them for free.
Mercedes Anderson Jul 7, 2022
Good people. Conscience and thorough. Jason did us a good job. Thank you. Still looking for a free hat and t-shirt 😂🤣👍
Lee Hallock Jul 7, 2024
Awesome Service!
Tim Herrmann Jul 7, 2024
Very professional and cleanliness with their work ! I’ll continue to take my car to Automotion ( great atmosphere .) 👋
Hampton Deslonde Sep 9, 2023
The a/c in my VW stopped working and I needed a place with shuttle service. They got me in quickly, were very friendly and I had the car back that same afternoon. Fair pricing and the icing on the cake was the wonderful rescue dog at the shop!
Kathleen Stolzenburg Jun 6, 2024
Where to begin! Impeccable service! My fiancé and I were driving cross country in our 2010 Sprinter van when the check engine light came on driving over the pass of Tahoe. We called MB dealership of Reno, they don’t take walk ins and no availability for a month. We found Automotion and Jason got us in that day, ran the diagnostic and fixed our van! The whole team was so thoughtful and pressed to get our van completed as we were heading to a wedding in salt lake. They provided us with snacks and water, even a water bowl for our dog while we waited. They offered to drop us off somewhere else to hangout if needed. If we lived in Reno, this would be our go-to mechanic shop. Jason, Bill, and the whole team were simply wonderful.
Megan Black Jun 6, 2024
Automotion epitomizes excellence in every facet, boasting a team of exemplary office personnel who extended a warm welcome and unparalleled service from the moment I stepped through their doors. Despite it being my initial encounter with their Mercedes servicing, they treated me with the familiarity and respect one might expect from a decades-long patron. The entrance itself is a spectacle, adorned with meticulously maintained, rare automobiles presented in a showroom style that captivates the senses. Moreover, their thoughtful provision of complimentary coffee and nutritious snacks further underscored their commitment to ensuring a comfortable and indulgent experience for their clientele. As I anticipate future visits for my car's maintenance needs, I am reassured by the caliber of service and attention to detail demonstrated during my inaugural visit. Furthermore, it would be remiss of me not to mention the lavatory facilities, which rival those found in establishments of the highest caliber. Automotion has truly set a standard of excellence that transcends mere automotive servicing, making every aspect of the customer experience a delight to behold.
Bruce Shirey Mar 3, 2024
Excellent service for my Audi Q5. Very happy. 👍
Sharlea Taft Jun 6, 2024
Very honest, thorough repair facility. I started taking my car here, then my wife's, now my father's. Clean waiting room with real coffee made with a Jura machine.... not the watered down stuff from office supply companies.
Alex B Jun 6, 2024
They are the best, knowledgeable, thorough, friendly. Twenty years and counting!
Lori McKinsey Sep 9, 2021
This place went above and beyond for me. After numerous shops that have done more harm than good, they fixed my problem. I appreciate you guys very much!!
Crystal Jun 6, 2024