Super friendly, very knowledgeable staff, helped me out as a non customer wirh a flat tire that just happened to be right there. At thier stire. Beautiful showroom. faiR ENOugh Dec 12, 2024

Easy to schedule. Used the night drop—super easy w follow up at scheduled drop time. Very good conversation on need to have vs nice to have (aka we can get it next time). During the Christmas season this gave me great confidence I was still keeping my car dependable until my next service inspection. Great team at Automotion. Been w them 6 years w 4 cars across three makes. I will never go back to a dealership! Jim Adamski Dec 12, 2025

Always great! Grace Thornton Dec 12, 2025

They had a wonderful way of dealing with new people Saul Valencia Nov 11, 2025

They quickly identified the problem and repaired it. The estimated repair cost was accurate and reasonable. I’ll go back Paul Dieringer Nov 11, 2025

I've trusted this shop since I moved to Reno 20 years ago. They were highly recommended then and I can say the same today. The Service Advisors are honest with me on the condition of my vehicle, what needs attention now and what can be addressed at a later time. The mechanics/technicians have massive skills on top-end vehicles, so my SUV was a piece of cake. I trust the work is done right the first time and I have never been disappointed. Why go anywhere else? Karen Alfsen Nov 11, 2025

John was very helpful taking me home after I dropped off my car for service. I now have 2 working headlights! Kathy Harada Oct 10, 2025

I had great service by both Shauna and the other gentleman. I was looking to buy a used car with a lot of mileage and year. I can’t remember the gentleman’s name but he really advocated for me during the discussion with the seller and advised me honestly in a really helpful manner. If you are young or of modest means it’s worth the checkup to avoid major issues, they saved me at least 1.5k and squeezed me in the same day Sana Rahmani Sep 9, 2025

I came in for a wheel alignment. There was a miscommunication over the phone around price. Jason, the manager, honored the much lower price I was quoted over the phone. It’s that’s kind of gesture that will bring me back to this shop. All around they were communicative, honest, transparent, and friendly. 5 stars. Maxim Dobrushin Sep 9, 2025

It was a nice looking shop with many very nice antique cars in the lot. Jason was pleasant, professional and responsive on the phone. However, I had made an appointment to have a key smith make a key for my car, and drove an hour each way to get to the shop to get there. And the key smith didn’t show up. So I was disappointed at driving nearly 110 miles and wasting my time for this. On the other hand, I wouldn’t hesitate to go back and have something done at the shop that they self-performed because they were as decent as they could be about the situation. They had a nice coffee machine for customers that I appreciated, too, and a good place to hang out and work while you wait if you need that. Nice people. Robert Aug 8, 2025

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